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Contacting Fibre-Lyte

Posted: Tue Feb 22, 2011 2:04 pm
by top cat mike
Has anybody had a problem communicating with this company. I had sent them an email last week about purchasing some bits from them for a CAT XLS. I used the email address they provide on their website and have gotten no response. I am not in dire need of the parts I was seeking I just find it to be bad business to not respond to customer inquiry.

Wondering if anybody has experienced the same.

Re: Contacting Fibre-Lyte

Posted: Tue Feb 22, 2011 3:02 pm
by fakiee
They have always been super helpful when I've contacted them, try this:

stephen AT fibre-lyte.co.uk

Re: Contacting Fibre-Lyte

Posted: Tue Feb 22, 2011 3:46 pm
by Robin
Hi I rung them and I found that easier my order arrived a week later.

Re: Contacting Fibre-Lyte

Posted: Tue Feb 22, 2011 4:48 pm
by RichieRich
Yeah, I would contact Stephen directly. He usually responds from the sales e-mail address. Very quick service and very patient.

Re: Contacting Fibre-Lyte

Posted: Wed Feb 23, 2011 2:40 am
by isobarik
Stephen has always been super helpful even when i have sended my crapy drawings to modify parts they have always come back as wanted maybe he can read minds or something....

reminds me that i have to emil him.
mvh Isobarik

Re: Contacting Fibre-Lyte

Posted: Wed Feb 23, 2011 4:07 am
by kaszal
Great company. Add these strips to your shopping list and you'll never split another undertray. Also stiffens up the chassis too.

Image

Re: Contacting Fibre-Lyte

Posted: Sat Feb 26, 2011 1:13 pm
by Richieflax
Always helpful on the end of the phone, a pleasure to deal with