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Has anybody had a problem communicating with this company. I had sent them an email last week about purchasing some bits from them for a CAT XLS. I used the email address they provide on their website and have gotten no response. I am not in dire need of the parts I was seeking I just find it to be bad business to not respond to customer inquiry.

Wondering if anybody has experienced the same.

They have always been super helpful when I've contacted them, try this:

stephen AT fibre-lyte.co.uk

Hi I rung them and I found that easier my order arrived a week later.

Yeah, I would contact Stephen directly. He usually responds from the sales e-mail address. Very quick service and very patient.

Stephen has always been super helpful even when i have sended my crapy drawings to modify parts they have always come back as wanted maybe he can read minds or something....

reminds me that i have to emil him.
mvh Isobarik

Great company. Add these strips to your shopping list and you'll never split another undertray. Also stiffens up the chassis too.

Always helpful on the end of the phone, a pleasure to deal with