I was a VW Service Manager in late 2003 during the first 04' Toureg releases. Holy crap, what a mistake that was, don't get me wrong the Truck was awesome ( especially the TDI V10) but theyDer Kommissar wrote:Charlie don't surf wrote:I bet you are on VW VortexDer Kommissar wrote:Mr Lex, you said a belt is in it's future. Are you saying they did the w/p and didn't replace the belt, tensioners, and rollers?
The plastic impeller has haunted the VW MK4 for years now. To me it should have been a recall, but I guess they lasted long enough that it just became a technical service bulletin
I'd put that 1.8T at 200k plus in terms of longevitiy so long as it's had synthetic in it. Of course, I know nothing of the effects of Michigan weather and aluminum engine components.I was also a service advisor for VW. I can't lie, I'm a fan. You either love them or hate them. Or is that you love to hate them??
shotgunned a product to BMW Audi and Benz public, and then wanted to play duck and cover once
they were in the truck. I had one Premium V8 Toureg that had 26 RO's in 12 mo ( mostly complaints based off of VW Vortex members complaints like condensation on the windscreen with the AC on in the AM, rotational hum from 60-61 mph (like the OE 20" low pro's didn't cause that) and lots of other sillyness) on the up side I had a PPE V8 Toureg to drive until I put in notice, and an R32 for a bit-all dealership cars.
No offence to you Anthony ( I bet I know the dealer you bought yours) but VW owners as a rule
are BMW drivers that are to cheap to buy one- I had a girl trade in her MK4 because it needed rear brakes at 25k, I kid you not came in for service, and left with a new car!!
But 80% of our customers were really great, regardless of what Jetta recall was out for this month, or how many times that they're window regulator failed, or what annoyance my Toureg owners had at the moment. They were just customers that my writers needed to treat way differently than any other brand