Paypal Policy Updates

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limestang
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Paypal Policy Updates

Post by limestang »

Just received notice that Paypal is adding additional Buyer Protection policies - See below:

• We're increasing the time for buyers to file merchandise disputes (Item Not Received and Significantly Not as Described) from 45 days to 180 days.
• We're extending buyer protection to include item not received claims for custom made products.
• Because PayPal Seller Protection and Buyer Protection policies may vary from country to country, we're adding language to clarify which country's policy applies when a seller makes a sale to a buyer outside of the U.S.

The first one really seems unreasonable from a seller standpoint. Who wants to sell something and then have the buyer file a claim 6 months later?

Limestang

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Re: Paypal Policy Updates

Post by GoMachV »

That blows. Unfortunately they control the market, what can you do :roll: I wish there were good alternatives
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Re: Paypal Policy Updates

Post by Incredible_Serious »

Looks like people will have to start keeping all receipts and info for ALL sales for six months now.... I can see this particular rule getting a fair whack of abuse, I can tell you.

Might have to look into it further, to see how it affects things like PayPal claims and leaving feedback....

eBay seem to be becoming akin to a self-regulating, user pays, taxation department... can't wait until you have to keep all your sale info for 3 - 7 years....

Another nail in the coffin in a system that has no real competitor.... :shock:

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Re: Paypal Policy Updates

Post by Coelacanth »

I could see it being extended to 2 months, because many shipping companies won't let you even open a shipment-not-received claim until 6 or 8 weeks have passed...that's what I had to do when I shipped some jerk in Australia original gold Hotshot wheels and he claimed to never have received them, even though I had all the proof in the world that they indeed shipped...but none of that mattered to Paypal, they sided with the buyer and I was out $80 or so, and out my item. I had to wait long after the dispute expiration date to be able to file a claim with Canada Post to get reimbursed for my missing item & money. :x

I agree that 6 months is retarded, however.
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Re: Paypal Policy Updates

Post by flipwils11 »

That's why I call them payscrew.

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Re: Paypal Policy Updates

Post by justinspeed79 »

It seems like they are trying to push out individual/private sellers. Bigger retailers probably keep those records anyway.

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Re: Paypal Policy Updates

Post by EvolutionRevolution »

This is not only going to hurt small private sellers, but also small companies. Time to go back to Western Union Money Transfers, bank-to-bank transfers, and the like. Welcome back to 1995.

Lately I get the impression there's some worldwide movement to nuke the secondary market of used products and also small one- to a few-man companies. Idiotic limitations on what you can send by mail (weapons being banned, I can understand. Paint cans and the like? :roll: ), idiotic limitations on payments you can receive coupled with overly wide consumer protection regulations (which, for some reason, never work with government agencies screwing you over...), etc.,etc.,etc. :evil:

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Re: Paypal Policy Updates

Post by cyber »

Paypal 101 How to Load Dice...buyers your welcome. Oh and sellers keep paying those fees.

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Re: Paypal Policy Updates

Post by Kyoshojoe »

Funny how Paypal takes their cut from the seller's money immediately upon receiving funds yet, withholds those funds from the seller for an undisclosed time. I would love to see the amount of money they make on the interest earned from other peoples money that they hold in escrow. I've sold a few things on eBay and it usually takes about 8 days from payment before paybully will release funds. I recently sold an item, using Ebay's global shipping program, which was bought by a buyer in Singapore. I received payment on the 15th and I am still waiting to get funds. Sent an Email, but typical of a large corporation have not received any response. I figure they are probably holding the money longer because its an international sale and are waiting for shipment delivery. Well Ebay and Paypal, guess I will cancel global shipping and stick to the good ole US of A. Much easier to deal without the BS of extra packing and delivery times and risks anyways. Its a joke that I have to wait so long and basically hope it gets released tomorrow.

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Re: Paypal Policy Updates

Post by Coelacanth »

Kyoshojoe wrote:Funny how Paypal takes their cut from the seller's money immediately upon receiving funds yet, withholds those funds from the seller for an undisclosed time. I would love to see the amount of money they make on the interest earned from other peoples money that they hold in escrow. I've sold a few things on eBay and it usually takes about 8 days from payment before paybully will release funds. I recently sold an item, using Ebay's global shipping program, which was bought by a buyer in Singapore. I received payment on the 15th and I am still waiting to get funds. Sent an Email, but typical of a large corporation have not received any response. I figure they are probably holding the money longer because its an international sale and are waiting for shipment delivery. Well Ebay and Paypal, guess I will cancel global shipping and stick to the good ole US of A. Much easier to deal without the BS of extra packing and delivery times and risks anyways. Its a joke that I have to wait so long and basically hope it gets released tomorrow.
That's actually EXACTLY how they made a good deal of their money, before---when things really were mostly free (for buyers) and before they went apeshit with fees. The money they kept tied up for a week to 10 days from all the millions of transactions made a huge amount of profits in interest gained.
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